Privacy Policy

Last Updated: 01 January 2023

At Xmas Lighting Shop (“we”, “us”, or “our”), operating at wallightschristmas.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases of our Christmas lighting, garden enhancement products, and tools.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details or PayPal information which is processed through secure payment gateways. We do not store complete payment details on our servers.
• Technical Information: IP address, browser type, device information, and browsing behavior on our website.
• Communication Data: Records of correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for our products including bathroom accessory sets, bonsai tools, lighting products, and garden tools.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and customer experience.
• To send you marketing communications (where you have consented to receive them) about new products, special offers, or other information we think you may find interesting.
• To prevent fraudulent transactions and ensure the security of our website.
• To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that provide payment processing, shipping, marketing, and website analytics services on our behalf.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our business, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers located in the United Kingdom. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We use industry-standard SSL encryption technology to protect your sensitive information during transmission. After processing your transaction, we do not store your complete payment details on our servers.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work to maintain protections in line with industry standards.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain legal obligations.
• Objection: You can object to processing of your personal information for direct marketing purposes.
• Data Portability: You can request transfer of your personal information to another organization.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our products and services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us