Last Updated: 15 October 2023

Welcome to Xmas Lighting Shop! These Terms and Conditions govern your use of our website wallightschristmas.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms.

1. Our Shop

Xmas Lighting Shop (located at 71 Paradise St, Liverpool, GB L6E 8ZB) specializes in Christmas lighting and year-round garden enhancement products, including bathroom accessory sets, bonsai tools, lighting solutions, and garden tool sets.

2. User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to undermine the security or integrity of our systems
  • Ensure any products purchased are used appropriately and safely
  • Check product specifications carefully before purchasing

3. Products and Services Description

We offer high-quality:

  • Christmas lighting products
  • Garden enhancement tools and accessories
  • Indoor and outdoor lighting solutions
  • Specialized gardening tools

We make every effort to display our products as accurately as possible, but please note that actual colors may vary slightly due to monitor settings.

4. Ordering and Payment Terms

When you place an order:

  • You are offering to purchase products at the prices listed
  • We will confirm receipt of your order via email
  • We reserve the right to refuse or cancel any order for any reason
  • Accepted payment methods: Visa, MasterCard, JCB, and PayPal
  • Prices are in GBP (£) and include VAT where applicable

Shipping Information: Orders are processed within 1-2 business days. We ship globally except to certain Asian and remote regions. We offer:

  • Standard Shipping (£12.95 via DHL/FedEx): 10-15 business days after dispatch
  • Free Shipping (orders over £50 via EMS): 15-25 business days after dispatch

Delivery times are estimates only and may be affected by factors beyond our control.

5. Returns and Refunds

We want you to be completely satisfied with your purchase:

  • Returns and exchanges are accepted within 15 days of receipt
  • Items must be unused, unassembled, and in original packaging with all tags
  • Customers are responsible for return shipping costs unless the return is due to our error
  • Refunds are processed within 3-5 business days after we receive and inspect returned items
  • Original shipping fees are non-refundable for returns not due to our error

Non-Returnable Items: For health and safety reasons, the following cannot be returned unless defective or we made an error:

  • Light Bulbs (due to fragile nature)
  • Bonsai Tools (specialized tools that cannot be resold once returned)

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Xmas Lighting Shop or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Liability Limitations

Xmas Lighting Shop shall not be liable for:

  • Delays in delivery due to circumstances beyond our reasonable control
  • Incorrect use or installation of products
  • Minor variations in product appearance from website images
  • Indirect or consequential losses arising from product use

Our total liability for any claim shall not exceed the purchase price of the products in question.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Postal Address: Xmas Lighting Shop, 71 Paradise St, Liverpool, GB L6E 8ZB

We aim to respond to all enquiries within 24-48 hours during business days.

Thank you for shopping with Xmas Lighting Shop!